Lead Behavioral Health Technician – Shift Supervisor

Charlotte Behavioral Health Care, Inc.; Punta Gorda (FL); Sur place; USD 45 000 - 53 000; Plein temps

Avantages offerts par ce poste

Insurance: medical, dental, vision

Life insurance

EAP

HSA contribution

PTO + holidays

Résumé du poste

Charlotte Behavioral Health Care in Punta Gorda, FL seeks a Technician Shift Supervisor to provide on-site leadership for technicians in our Central Receiving Facility. This role coordinates assignments, supports patient safety, and coaches staff across days, nights, and weekends.

The supervisor reports to the Director of Operations for Crisis Services and ensures timely documentation while maintaining high standards of care and compliance.

Qualifications

• High School diploma or equivalent required; an associate degree or higher preferred.
• At least two (2) years of behavioral health technician or equivalent experience in an acute behavioral health or crisis stabilization setting.
• At least one (1) year of demonstrated leadership experience.
• Strong communication, sound judgement, and the ability to lead staff calmly and respectfully.
• Ability to meet background, training, drug screening, and certification requirements; Handle with Care and Ukeru certifications within one year of hire.

Responsabilités

• Direct technician assignments based on patient needs, census, and required observation coverage.
• Respond to callouts and staffing gaps, coordinating coverage with other shift supervisors and Director.
• Supervise, coach, and support technicians; address performance and conduct concerns in partnership with leadership and HR.
• Support new hire orientation, unit shadowing, competency checks, and refresher training.
• Monitor adherence to policies and procedures, including patient rights, observation, admissions and discharges, belongings, documentation, and crisis response.
• Partner with Charge Nurse to ensure incidents, grievances, and other documentation receive timely attention and appropriate documentation.
• Provide direct technician coverage.

Connaissances

Leadership experience

Communication skills

Judgement

Formation

High School diploma or equivalent

Associate degree or higher preferred

Outils

Handle with Care

Ukeru Trainer

Description du poste

Charlotte Behavioral Health Care in Punta Gorda, FL seeks a Technician Shift Supervisor to provide on-site leadership for technicians in our Central Receiving Facility. This role coordinates assignments, supports patient safety, and coaches staff across days, nights, and weekends.

The supervisor reports to the Director of Operations for Crisis Services and ensures timely documentation while maintaining high standards of care and compliance.