Lead Automotive Service Manager: Build an Elite Team

Colonial Group; Shelburne (VT); On-site; USD 70,000 - 100,000; Full time

Job summary

VIP Automotive VIP Group is seeking a Service Manager to lead the location’s team and uphold our safety and service standards. The role focuses on building a high-performing team, ensuring exceptional customer experiences, and maintaining compliance with all regulations.

The ideal candidate will have strong leadership, excellent communication skills, and a solid background in automotive servicing. Expect a demanding, rewarding environment with opportunities for growth and professional

Qualifications

• Strong people management and leadership abilities and the capacity to motivate a team.
• Excellent verbal and written communication skills.
• Analytical mindset with ability to prioritize and implement solutions.
• Strong organizational and time management capabilities.
• Comprehensive understanding of automotive servicing and the industry.

Responsibilities

• Maintain workplace safety as Priority #1 and ensure compliance with policies and regulations.
• Build and lead an extraordinary team to deliver a superior customer experience.
• Schedule and allocate resources to meet customer needs across all hours of operation.
• Communicate effectively with the team through daily huddles and meetings.
• Oversee training, coaching, and certification paths for associates.

Skills

People management

Leadership

Verbal communication

Written communication

Analytical thinking

Time management

Automotive servicing knowledge

Customer service

Education

Two-year college or technical school recommended

Equivalent mix of education and experience

Tools

Equipment Safety Certification

ASE Certification C1 – Service Consultant

ASE Certification P2 – Parts Specialist

ASE Certification G1 – Maintenance & repair

State Inspection License

Job description

VIP Automotive VIP Group is seeking a Service Manager to lead the location’s team and uphold our safety and service standards. The role focuses on building a high-performing team, ensuring exceptional customer experiences, and maintaining compliance with all regulations.

The ideal candidate will have strong leadership, excellent communication skills, and a solid background in automotive servicing. Expect a demanding, rewarding environment with opportunities for growth and professional