Automotive Service Advisor: Lead a Fast-Paced Service Team

Brakes Plus; Aubrey (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(K) Retirement Plan

Employer Paid Short‑ and Long‑Term Dis

Paid Time Off

Paid Bereavement

Paid Holidays

Job summary

Brakes Plus is seeking an Automotive Service Advisor to lead the service department team and partner with the Store Manager to provide an industry-leading customer experience. The role emphasizes hands-on coaching, process execution, and rapid development of team performance in a fast-paced store environment.

You will oversee customer interactions across sales and service, supervise technicians and staff, manage parts inventory and safety compliance, and strive to exceed objectives while

Qualifications

• Outstanding leadership and store management skills.
• Ability to work in a fast-paced work environment.
• Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency.
• Excellent verbal and written communication.
• Ability to develop professional relationships with customers and team members.
• Minimum of 2 years’ experience in a Service Advisor/Writer role.
• Proven track record of exceeding business objectives.
• Ability to work efficiently both individually and as part of a team.
• Solid knowledge of basic OSHA laws.
• Valid driver's license.

Responsibilities

• Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc.
• Creates a highly motivated team environment/climate
• Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
• Coaching service department teammates on all operational issues
• Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
• Evaluating performance and productivity of all service department personnel
• Managing parts inventory and outside purchases, as well as updating and restocking all in-house parts when needed
• Ensuring store safety, including the use of and maintenance of safety equipment
• Ensuring equipment/hardware layout and positioning within the service department
• Supervising shop area, equipment and teammates for compliance with company safety procedure
• Ensures that proper inspections are being conducted

Skills

Leadership

Store management

Organization

Communication

Customer relations

Experience: 2+ years

OSHA knowledge

Driver's license

Job description

Brakes Plus is seeking an Automotive Service Advisor to lead the service department team and partner with the Store Manager to provide an industry-leading customer experience. The role emphasizes hands-on coaching, process execution, and rapid development of team performance in a fast-paced store environment.

You will oversee customer interactions across sales and service, supervise technicians and staff, manage parts inventory and safety compliance, and strive to exceed objectives while