Lead Auto Master Technician & Customer Educator

Pep Boys; Pompano Beach (FL); On-site; USD 39,950 - 55,104; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay partner (DailyPay)

Reduced benefits available for part‑t‑

Job summary

Pep Boys in Pompano Beach, FL seeks a Master Technician to diagnose drivability, HVAC and electrical systems, and to lead a shop team focused on superior customer care. You will educate customers on problems and proposed solutions, ensuring quality repairs and service.

Responsibilities include diagnosing and repairing to spec across multiple systems, mentoring peers, keeping the shop organized, and adhering to safety and company policies. Strong leadership and communication are essential.

Qualifications

• A High School Diploma or GED.
• 5+ years automotive diagnostic and repair experience.
• 8+ ASE certifications preferred (A1–A8).
• Section 609 Certification required.
• State Inspection license if applicable.
• Valid driver's license.
• Pre-employment background check completed.
• Willingness to work days, nights, holidays and weekends.

Responsibilities

• Diagnose and repair to specifications across brakes, exhaust, ignition, electrical, suspension, air conditioning and computer systems.
• Perform duties of lower technician levels as needed.
• Explain diagnoses and repairs to customers and colleagues.
• Lead and mentor the shop team; drive customer care and satisfaction.
• Maintain an organized, safe shop and adhere to company policies.

Skills

Leadership

Customer-focused

Problem-solving

Team collaboration

Mentoring

Communication

Education

High School Diploma or GED

Job description

Pep Boys in Pompano Beach, FL seeks a Master Technician to diagnose drivability, HVAC and electrical systems, and to lead a shop team focused on superior customer care. You will educate customers on problems and proposed solutions, ensuring quality repairs and service.

Responsibilities include diagnosing and repairing to spec across multiple systems, mentoring peers, keeping the shop organized, and adhering to safety and company policies. Strong leadership and communication are essential.