Lead Auto Master Technician & Customer Diagnostics Expert

pepboyscareers; New Lenox (IL); On-site; USD 44,000 - 61,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay (DailyPay)

Job summary

Pep Boys in Illinois is seeking a Master Technician with strong leadership to diagnose drivability, A/C, and electrical systems. You will mentor a team, interact with customers, and explain repairs clearly while delivering exceptional service.

The role requires 5+ years of diagnostic and repair experience, ASE certifications (A1–A8), and a valid Section 609 certificate. Availability for days, nights, and weekends is expected.

Qualifications

• Requires a High School Diploma or GED.
• 5+ years of automotive mechanical diagnosis, problem-solving and repair experience.
• 8+ ASE certifications preferred (A1–A8).
• Section 609 Certification required.
• State Inspection license if applicable.

Responsibilities

• Diagnose and repair to specifications across brake, hydraulic, exhaust, ignition, electrical, suspension, and A/C systems.
• Mentor and lead technicians; explain diagnoses and repairs to customers.
• Educate customers on problems and proposed solutions for their vehicles.
• Continuously learn new automotive techniques through formal training.
• Support shop management by communicating repair progress and issues.

Skills

Leadership

Team mentoring

Diagnostics

Customer communication

Education

High School Diploma or GED

ASE Certifications

Job description

Pep Boys in Illinois is seeking a Master Technician with strong leadership to diagnose drivability, A/C, and electrical systems. You will mentor a team, interact with customers, and explain repairs clearly while delivering exceptional service.

The role requires 5+ years of diagnostic and repair experience, ASE certifications (A1–A8), and a valid Section 609 certificate. Availability for days, nights, and weekends is expected.