Lead AI Safety & Platform PM: Scale Trusted AI

Alma; San Francisco (CA); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Spring Health is seeking a Lead Product Manager for AI Safety and Platform to drive the roadmaps for AI Trust & Safety and the AI/ML Platform. You will partner with engineering, data science, clinical and legal teams to balance safety with rapid AI development, defining standards and rollout plans for AI features.

You will own governance over deployment gates, track platform impact on velocity and quality, and push for safe, scalable AI across Spring Health’s mental health offerings.

Responsibilities

• Own the roadmap and strategy across the AI/ML Platform and AI Trust & Safety pods to enable rapid, scalable AI development and safe AI practices.
• Coordinate discovery with product, clinical, engineering, legal and data science teams to surface AI use cases, gaps and safety risks, and translate into a prioritized roadmap.
• Define and evangelize standards for platform performance and safety, aligning investments to unlock velocity and quality for downstream teams.
• Measure impact of infrastructure investments and guide next investments to improve efficiency and safety in AI systems.
• Collaborate with ML engineers and data scientists to scope work with clear success metrics and definitions of done.

Job description

Spring Health is seeking a Lead Product Manager for AI Safety and Platform to drive the roadmaps for AI Trust & Safety and the AI/ML Platform. You will partner with engineering, data science, clinical and legal teams to balance safety with rapid AI development, defining standards and rollout plans for AI features.

You will own governance over deployment gates, track platform impact on velocity and quality, and push for safe, scalable AI across Spring Health’s mental health offerings.