Lead Admin Coordinator, Service & Orders

Rite-Hite; North Carolina; On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

Life and disability insurance

Job summary

Arbon Equipment, a Rite-Hite Company, is seeking a Service Coordinator to lead administrative operations for service and installation orders. You will manage order entry, scheduling, dispatch, and coordination between customers, vendors, and field teams.

This role supports a team of 6–12 administrative staff, provides coaching, and ensures compliance with quality processes. Strong communication, problem-solving, and organizational skills are essential to keep orders flowing and freight costs

Qualifications

• Requires Associate degree or 1–2 years related experience.
• Excellent problem-solving and communication skills.
• Ability to lead and coach a team as needed.

Responsibilities

• Enter and administer orders for Rite-Hite and allied equipment vendors.
• Maintain a smooth order flow, assure release dates and shipping schedules meet customer requirements.
• Schedule, dispatch service and installation orders.
• Review vendor invoices and properly enter into the system for payment.
• Assist management and sales personnel in resolving collections issues and ensure timely payment of invoices.
• Coordinate shipments to minimize freight costs while meeting customer requirements.
• Monitor and review completed job files to minimize profit erosion.

Skills

Leadership

Communication

Problem solving

Time management

Education

Associates degree or equivalent experience

Job description

Arbon Equipment, a Rite-Hite Company, is seeking a Service Coordinator to lead administrative operations for service and installation orders. You will manage order entry, scheduling, dispatch, and coordination between customers, vendors, and field teams.

This role supports a team of 6–12 administrative staff, provides coaching, and ensures compliance with quality processes. Strong communication, problem-solving, and organizational skills are essential to keep orders flowing and freight costs