LCMS Product Specialist - Technical Marketing & Training

Shimadzu Scientific Instruments; Columbia (MD); On-site; USD 89,000 - 91,000; Full time

Benefits offered by this job

Day 1 Benefits

401K Matching

Profit-Sharing Program

Career Growth

Tuition Assistance

Pet Insurance

Life Insurance

Short-term Disability

Business Casual Dress

Job summary

Shimadzu Scientific Instruments in Columbia, MD is seeking a Product Specialist to create technical marketing materials and documents for sales, provide training, and offer installation and maintenance support for our LCMS operations. You’ll engage directly with clients, addressing their needs and collaborating with Marketing, Sales, Service, and Regional staff.

You will work to enhance product positioning and deliver high-quality, timely support to customers, with travel as needed to meet

Qualifications

• Bachelor’s degree in a life science field.
• Minimum of two years of experience in technical applications or method development with LCMS.
• Experience in maintenance and repair of analytical instrumentation; marketing and sales experience desirable.
• Strong attention to detail, exceptional customer service skills, and a dependable work ethic.
• Willingness to travel, including occasional overnight stays.

Responsibilities

• Provide marketing support to the sales team, including developing demonstration strategies and presenting products to potential and current customers.
• Gather and analyze competitive information for assigned products, reporting findings to the sales team.
• Create sales support documentation, including feature/benefit analyses and positioning strategies for each assigned product.
• Conduct evaluations of market needs and propose hardware and software solutions to address those needs.
• Develop and deliver technical training courses and materials for customers and Shimadzu employees, while maintaining instruments in application laboratories and supporting qualification tests as needed.

Skills

Instrument-LCMS

Education

Bachelor's degree in a life science field

Higher-level degree preferred

Job description

Shimadzu Scientific Instruments in Columbia, MD is seeking a Product Specialist to create technical marketing materials and documents for sales, provide training, and offer installation and maintenance support for our LCMS operations. You’ll engage directly with clients, addressing their needs and collaborating with Marketing, Sales, Service, and Regional staff.

You will work to enhance product positioning and deliver high-quality, timely support to customers, with travel as needed to meet