GCMS Product Specialist — Technical Marketing & Training

Shimadzu Scientific Instruments; Columbia (MD); On-site; USD 89,000 - 91,000; Full time

Benefits offered by this job

Day 1 Benefits

401K Matching

Profit Sharing

Career Development

PTO

Tuition Assistance

Pet Insurance

Identity Theft Coverage

Life Insurance

Short-term Disability

Casual Fridays

Job summary

Shimadzu Scientific Instruments is seeking a motivated Product Specialist to join our team! In this role, you will create technical marketing materials and documents for sales, provide training, and offer installation and maintenance support for our GCMS operations.

Your focus will be on enhancing product positioning while delivering high-quality, timely support to our customers. You’ll engage directly with clients, addressing their needs and collaborating with the Marketing team, Sales,

Qualifications

• Bachelor’s degree in chemistry or life sciences with relevant experience.
• At least two years of experience in technical applications or GCMS.
• Experience in maintenance/repair of analytical instrumentation; marketing/sales desirable.
• Strong attention to detail and excellent customer service.
• Willingness to travel, including overnight stays.

Responsibilities

• Serve as a technical resource for assigned products and technologies, developing expertise in instrumentation, software, and their use across markets.
• Provide technical and marketing support to sales by developing demonstrations and presenting products to customers.
• Create and maintain sales resources, including presentations, materials, and competitive analyses.
• Gather market information to identify customer needs and opportunities for hardware, software, and applications.
• Support the introduction and positioning of new technologies with appropriate solutions.
• Develop and deliver technical training for customers and Shimadzu employees through presentations and hands-on activities.
• Share knowledge through demonstrations, training, and labs.

Skills

Phone Support

Training

GCMS

Functional Expert

Detail Oriented

Innovative

Team Player

Thought Provoking

Education

Bachelor's degree in Chemistry

Higher-level degree preferred

Job description

Shimadzu Scientific Instruments is seeking a motivated Product Specialist to join our team! In this role, you will create technical marketing materials and documents for sales, provide training, and offer installation and maintenance support for our GCMS operations.

Your focus will be on enhancing product positioning while delivering high-quality, timely support to our customers. You’ll engage directly with clients, addressing their needs and collaborating with the Marketing team, Sales,