LCMS Field Service Engineer - On-Site Instrumentation Expert

ZefSci, Zef Scientific, Inc.; Indianapolis (IN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Dental

Vision

401k

PTO

Job summary

ZefSci is seeking a Service Engineer to act as the technical expert for laboratories, ensuring peak performance of LC-MS instruments. You will install, maintain, troubleshoot, and repair SCIEX and Shimadzu systems while traveling across multistate territory to support client sites.

The role emphasizes hands-on instrument expertise, collaboration with scientists, and proactive maintenance to minimize downtime and maximize research productivity.

Qualifications

• 5+ years of field service or related analytical instrumentation experience.
• Hands on experience with SCIEX equipment, ideally more recent SCIEX product lines.
• Hands on experience with Shimadzu LC systems.
• Strong understanding of LC MS systems, components, and troubleshooting.
• Strong mechanical and technical troubleshooting skills.
• Ability and willingness to travel extensively, including overnight travel.
• Experience working with scientific end users and client sites.

Responsibilities

• Support SCIEX LC MS systems, with a focus on more recent SCIEX product lines.
• Support Shimadzu LC platforms, including maintenance, troubleshooting, and repair.
• Diagnose issues quickly, resolve them effectively, and optimize system performance.
• Travel extensively throughout the North Central and South Central territory to support client sites.
• Partner directly with scientists and laboratory teams as their technical expert.
• Manage preventive maintenance, documentation, and escalations when needed.

Skills

Field service

Troubleshooting

End-user collaboration

Travel readiness

Mechanical aptitude

SCIEX LC-MS

Shimadzu LC systems

Documentation

Tools

SCIEX LC-MS

Shimadzu LC

PAL system

Waters equipment

LC-MS systems

Job description

ZefSci is seeking a Service Engineer to act as the technical expert for laboratories, ensuring peak performance of LC-MS instruments. You will install, maintain, troubleshoot, and repair SCIEX and Shimadzu systems while traveling across multistate territory to support client sites.

The role emphasizes hands-on instrument expertise, collaboration with scientists, and proactive maintenance to minimize downtime and maximize research productivity.