Law Registrar Office Assistant — Customer-Focused & Tech-Savvy

Ajcunet; San Francisco (CA); On-site; USD 37,000 - 52,000; Full time

Job summary

The University of San Francisco School of Law is seeking an adaptable, dependable Office Assistant V to support the Law Registrar’s Office. This role focuses on delivering timely customer service, handling multi-part document requests, maintaining student records integrity, administering exams, and providing classroom technology support while handling confidential information.

The position reports to the Law Registrar and requires collaboration with faculty, staff, and students.

Qualifications

• Excellent customer services skills with the ability to establish effective working relationships with staff, faculty, department administrators, and the public.
• Ability to interpret policies and procedures and communicate accurately to students, staff and faculty.
• Experience with or ability to learn FERPA and confidentiality requirements.

Responsibilities

• Serves as a first contact in an office with heavy student, staff, and faculty traffic; provides excellent customer service to students, faculty, staff, and alumni via email, telephone, and in-person inquiries
• Interprets policies and procedures related to registrar services and programs and communicates to the appropriate audience
• Processes transcripts, verification letters, enrollment verifications, and other student records forms
• Maintains accuracy of academic records and liaises with other departments as needed
• Provides classroom technology support and proctoring assistance during exams and training to new faculty

Skills

Customer service

Communication

Detail-oriented

Teamwork

Policy interpretation

Education

Post high school education preferred

Tools

MS Word

Excel

Google Workspace

Fillable PDFs

Job description

The University of San Francisco School of Law is seeking an adaptable, dependable Office Assistant V to support the Law Registrar’s Office. This role focuses on delivering timely customer service, handling multi-part document requests, maintaining student records integrity, administering exams, and providing classroom technology support while handling confidential information.

The position reports to the Law Registrar and requires collaboration with faculty, staff, and students.