Associate Dean and University Registrar

University of San Francisco; United States; On-site; USD 155,000 - 185,000; Full time

Job summary

The University of San Francisco seeks an Associate Dean and University Registrar to lead the Office of the University Registrar, shaping catalog, student records, registration, and graduation services in partnership with IT and other departments.

Responsibilities include directing student records maintenance, FERPA compliance, academic calendar publication, course catalog and schedule management, and coordination of graduation activities, with a strong focus on data integrity and system

Qualifications

• Master’s degree required.
• At least 5 years of successful management in a Registrar’s office or similar higher‑education office.
• Thorough knowledge of laws and regulations such as FERPA, the Solomon Amendment, and IPEDS reporting.
• Record of successful leadership in enrollment management strategies, services, and programs at a university.
• Ability to lead, motivate and energize colleagues, effectively manage departments and programs, and deliver services to diverse populations.

Responsibilities

• Serves as University’s leader in developing and delivering services related to student records, transfer credit articulation, registration, enrollment, and graduation.
• Plans and directs the management of student records maintenance, transfer credit articulation, registration, enrollment verification, and transcript services for regular and CEU programs.
• Directs the implementation of efficient processes to ensure security and integrity of student data and records.
• Serves as University compliance officer for FERPA, Solomon Amendment, and other regulations.
• Develops and publishes the academic calendar with Provost and Council of Deans.
• Oversees development and online publication of the university course catalog and schedule of classes.
• Oversees transfer credit articulation agreements with California and selected out-of-state community colleges.
• Oversees Transfer Credit Evaluator portal and graduation activities including degree audits and diplomas.
• Provides staff training on student information system features (e.g., Banner).
• Represents the University at professional meetings and consortia.

Education

Master’s degree

Job description

Job Title

Associate Dean and University Registrar

Job Summary

The Associate Dean and University Registrar has overall responsibility for the leadership, direction, and management of the Office of the University Registrar, overseeing services and programs related to catalog, student records, registration, enrollment, transfer credit articulation, scheduling, faculty evaluations, graduation, data integrity, reporting, and system development in partnership with Information Technology Services and other university departments.

Responsibilities

• Serves as University’s leader in developing and delivering services and programs related to student records, transfer credit articulation, registration, enrollment, and graduation.
• Plans and directs the management of student records maintenance, transfer credit articulation, registration, enrollment verification, and transcript services for regular academic programs and CEU programs.
• Directs the implementation of efficient processes and procedures that ensure the security and integrity of student data and records.
• Serves as University compliance officer for FERPA, the Solomon Amendment, and other externally imposed state and federal regulations.
• In collaboration with the Provost and Council of Deans, develops and publishes the academic calendar.
• Oversees the development and online publication of the university course catalog.
• Oversees the development and online publication of the schedule of classes.
• Oversees the development and maintenance of transfer credit articulation agreements with California and selected out-of-state community colleges.
• Oversees the development, maintenance, and use of the University’s Transfer Credit Evaluator portal.
• Administers the online end‑of‑term Teaching Effectiveness Survey, including development and distribution of summary reports.
• Serves as the University’s primary contact for external agencies such as the National Student Clearinghouse and Veterans Administration.
• Plans and directs the management of graduation activities, including maintenance of the online degree audit system, degree clearances, and diploma production and mailing.
• Oversees the coordination of fall and spring University commencement ceremonies, including ordering and distribution of regalia, diploma scrolls, production and publication of programs, preparation of scripts, marshals, photographers, set‑ups, and facilities.
• Provides staff and faculty training and development on student information system features, including add‑on applications.
• Manages general inventory of classrooms and oversees their scheduling for each term.
• Provides leadership and direction for the continuous development and maintenance of the online student information system (Banner).
• Plans, develops, and oversees Registrar and Graduation/Commencement budgets.
• Negotiates pricing agreements with major vendors for services such as commencement regalia, photography, software licenses, commencement ticket services, diploma production and mailing, TES CollegeSource course data research, and document destruction services.
• Serves on University‑wide committees; represents the Office of the University Registrar and VPSS on university‑wide committees and work groups.
• Represents the University at professional meetings and consortia such as AJCU‑CORe, PACRAO, AACRAO, and Banner Users.
• Supervises the Senior Associate University Registrar and two Associate University Registrars.
• Serves as a member of the VPSS leadership team; periodically joins the SEM leadership team meetings upon invitation.
• Performs other reasonably related duties as signed.

Qualifications

• Master’s degree required.
• At least 5 years of successful management in a Registrar’s office or similar higher‑education office.
• Thorough knowledge of laws and regulations such as FERPA, the Solomon Agreement, and a working knowledge of IPEDS reporting requirements.
• Record of successful leadership in developing and providing enrollment management strategies, services, and programs at a university.
• Ability to provide leadership, motivate and energize colleagues, effectively manage departments and programs, and deliver a wide variety of services to diverse faculty, staff, and student populations.
• Ability to handle multiple tasks simultaneously, follow through on tasks, and meet deadlines.
• Strong interpersonal and supervisory skills; ability to develop and maintain effective collaborative relationships with diverse staff, faculty, and students.
• Effective listening and organizational skills; ability to communicate orally and in writing with diverse populations.
• Ability to think creatively and strategically.
• Ability to anticipate and recognize customer service needs of students, faculty, and schools and translate those needs into effective delivery.
• Strong customer service orientation.
• Knowledge of and strong skills in the effective use and development of technological tools and systems used to support enrollment management, including relational ERP systems, databases, report generators, word processing, spreadsheets, electronic presentations, the web, and e‑mail.
• Ability to work some evenings and weekends.
• Commitment to affirmative action goals.
• Experience with and demonstrated ability to work with a diverse student body, faculty, and staff.
• Understanding of and commitment to USF’s Vision, Mission, and Values.
• Employment contingent on successfully passing a background check.

Compensation and Employment

Full‑time salary range: $155,000 – $185,000 annualized. Employment is contingent on a successful background check.

Equal Opportunity and Non‑Discrimination Statement

The University of San Francisco is an equal opportunity institution of higher education. The University does not discriminate in employment, educational services, or academic programs on the basis of an individual's race, color, ethnicity, religion, religious creed, ancestry, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, disability, or military status or any other basis prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Legal and Ethical Compliance

As the University’s compliance officer, the Associate Dean and University Registrar will ensure adherence to FERPA, the Solomon Amendment, and all other applicable state and federal regulations.