Law Office Administrator: Client Care & Scheduling Pro

Cordell & Cordell; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Plans: including HDHP, PPO, HS

Dental, Vision, Life and AD&D

401(k) Savings with Employer Matching

Paid time off

Wellness Program and potentially earn

Job summary

Cordell & Cordell is hiring a front desk Receptionist to be the first point of contact for potential and current clients in our Columbus, OH office. You will schedule consultations, answer calls and emails, and help keep attorney calendars running smoothly to support client service excellence.

Ideal candidates are highly organized, have strong communication skills, and are comfortable working on-site 8–5, Monday through Friday.

Qualifications

• High school diploma or GED required.
• Experience in a law office, medical office, or professional setting preferred.
• Strong communication and client service skills.
• Highly organized with strong attention to detail.
• Ability to multitask and manage competing priorities.
• Proficiency in Microsoft Office (Word, Outlook, Excel).
• Professional presence and dependable attendance on-site (M–F, 8–5).
• Proactive, solutions-oriented mindset.

Responsibilities

• Serve as the primary point of contact for incoming client inquiries.
• Schedule, confirm, and reschedule consultations.
• Manage attorney calendars to maximize efficiency.
• Conduct timely follow-up with prospective clients.
• Deliver a professional, empathetic intake experience.
• Enter and maintain accurate client data in our Case Management System.
• Monitor and respond to calls, emails, and voicemails promptly.
• Maintain an organized office and reception space.
• Coordinate couriers, process servers, and marketing materials.
• Process deposits, invoices, and check requests.
• Handle sensitive client information with discretion and care.

Skills

Communication

Organization

Multitasking

Customer service

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Cordell & Cordell is hiring a front desk Receptionist to be the first point of contact for potential and current clients in our Columbus, OH office. You will schedule consultations, answer calls and emails, and help keep attorney calendars running smoothly to support client service excellence.

Ideal candidates are highly organized, have strong communication skills, and are comfortable working on-site 8–5, Monday through Friday.