Law Firm Front Desk Concierge

Opensity Solutions; Boston (MA); On-site; USD 33,062 - 35,817; Full time

Job summary

Opensity is seeking a professional and highly organized Legal Receptionist to be the welcoming face and voice at our downtown Boston office, ensuring smooth operations, managing the reception desk, and maintaining client confidentiality.

The role requires a High School diploma or GED, at least 2 years receptionist experience (law firm experience preferred), strong MS Office/Outlook skills, excellent communication, and the ability to multitask in a fast-paced environment.

Qualifications

• High School diploma or equivalent (GED) required.
• Minimum of 2 years receptionist related experience required.
• Law firm experience preferred.
• Computer proficiency in email environments, MS Office, Outlook.

Responsibilities

• Manage reception desk in main lobby.
• Greet visitors and be well spoken, clear, and patient.
• Serve as focal point for visitors, customers and client personnel.
• Ensure lobby is clean and presentable at all times.
• Enforce security compliance standards regarding visitor badges.
• Assist with conference room scheduling and reservations.
• Provide concierge-style assistance (taxis, restaurant referrals, etc.).
• Handle switchboard for internal calls and distribute information as needed.
• Maintain reports, logs, and measurements; support management as requested.

Skills

Customer service

Communication

Multi-tasking

Verbal and written communication

Teamwork

Attention to detail

Education

High School diploma or equivalent

Tools

MS Office

Outlook

Job description

Opensity is seeking a professional and highly organized Legal Receptionist to be the welcoming face and voice at our downtown Boston office, ensuring smooth operations, managing the reception desk, and maintaining client confidentiality.

The role requires a High School diploma or GED, at least 2 years receptionist experience (law firm experience preferred), strong MS Office/Outlook skills, excellent communication, and the ability to multitask in a fast-paced environment.