Law Firm Client Success & Growth Manager

Datavant; Atlanta (GA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Job summary

Datavant is a healthcare data collaboration platform driving secure, accessible, and actionable data solutions. The Client Success team manages post-sale relationships for law firms, focusing on retention, organic growth, and cross-sell opportunities with Field Sales.

The role owns client engagement, onboarding, adoption milestones, and expansion programs—building relationships across legal, operations, and administrative stakeholders to maximize value.

Qualifications

• Bachelor9s degree or equivalent experience required.
• 5+ years of sales/client growth leadership experience, ideally in legal, insurance, or records/health-information services.
• Strong analytical and operating rigor in GRR/NRR, adoption, and CRM reporting.

Responsibilities

• Maintain defined engagement cadence with strategic accounts and expansion discussions.
• Build multi-threaded relationships across legal, operations, and admin stakeholders.
• Drive organic expansion: seat growth and new locations in existing accounts.
• Ensure account plans include clear expansion paths and commitments.
• Maintain CRM discipline and segment scorecards; provide executive reporting.

Skills

Client growth leadership

Relationship management

Strategic account planning

Sales analytics

Education

Bachelore2s degree or equivalent experience

Tools

Salesforce

Job description

Datavant is a healthcare data collaboration platform driving secure, accessible, and actionable data solutions. The Client Success team manages post-sale relationships for law firms, focusing on retention, organic growth, and cross-sell opportunities with Field Sales.

The role owns client engagement, onboarding, adoption milestones, and expansion programs—building relationships across legal, operations, and administrative stakeholders to maximize value.