Law Enforcement Records Specialist

Phase2 Technology; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

University of Texas at Austin Police Department is seeking a Police Records Specialist to perform complex records management and administrative tasks, ensuring the integrity and confidentiality of law enforcement records.

Under supervision, duties include processing reports, handling public records requests, and ensuring compliance with federal, state, and local laws. The role requires attention to detail, discretion, and strong communication with agencies and the public.

Qualifications

• High school diploma or GED.
• Two (2) years of clerical, records management, or administrative experience in a law enforcement, criminal justice, or related governmental environment; or an equivalent combination of education, training, and experience sufficient to successfully perform the essential functions of the position.
• Notary Public certification, or the ability to obtain certification within six (6) months of employment.
• Ability to accurately review, interpret, audit, and process complex legal, law enforcement, and confidential records.
• Ability to analyze information, identify discrepancies, ensure accuracy and completeness, and prepare statistical reports.
• Strong organizational skills, attention to detail, verbal and written communication skills, confidentiality, sound judgment, and ability to meet strict legal deadlines.
• Ability to establish and maintain effective working relationships with law enforcement agencies, courts, prosecutors, governmental entities, city staff, and the public.
• Knowledge of law enforcement records management principles, criminal justice procedures, legal records processing, and records retention requirements.
• Working knowledge of NIBRS, records management systems, and applicable federal, state, and local laws governing criminal justice records.
• Familiarity with the Texas Public Information Act, Clery Act, Texas SB111, Title IX, court procedures, and criminal and civil records requirements.
• Proficiency with Microsoft Office applications, Smartsheet, Box, Tableau, Crime View, RMS, and other law enforcement software.
• Sustained attention to detail, frequent interaction with the public and criminal justice partners, and the ability to maintain accuracy while working under changing priorities and time-sensitive legal requirements.

Responsibilities

• Manage and audit law enforcement records to ensure accuracy, completeness, compliance, and integrity of reports, citations, warnings, arrests, and related records.
• Administer records management systems and regulatory reporting, including RMS maintenance, NIBRS compliance, and required data submissions.
• Process records requests and disclosures by researching, compiling, and distributing information to authorized individuals, agencies, courts, and prosecutors while maintaining confidentiality.
• Coordinate legal and prosecutorial records support, including discovery requests, background checks, public information requests, and compliance tracking.
• Analyze data and prepare reports by compiling statistics and producing crime, operational, and performance reports for departmental and regulatory use.
• Maintain records retention and document control programs, including archival, destruction, scanning, indexing, quality control, and management of controlled records.
• Provide administrative and customer service support by responding to inquiries, processing citizen reports and related services, and assisting the public and department personnel.
• Support departmental operations and special projects through event assistance, cross-functional collaboration, and other assigned duties.

Skills

Organizational skills

Attention to detail

Verbal and written communication

Analytical thinking

Confidentiality and discretion

Time management

Relationship building with agencies

Education

Notary Public certification

Tools

Microsoft Office

Smartsheet

Box

Tableau

RMS

Crime View

Job description

University of Texas at Austin Police Department is seeking a Police Records Specialist to perform complex records management and administrative tasks, ensuring the integrity and confidentiality of law enforcement records.

Under supervision, duties include processing reports, handling public records requests, and ensuring compliance with federal, state, and local laws. The role requires attention to detail, discretion, and strong communication with agencies and the public.