Laundromat Customer Service Associate – Flexible Hours

WashSmart; Maine Township (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

WashSmart is hiring a Customer Service Representative in Niles, IL. You will assist customers with payment systems, machine selection, and wash/dry/fold orders, while supporting sales and retail duties.

Ideal candidates have strong communication, multitasking ability, cash handling experience, and a flexible schedule including nights and weekends. Spanish bilingual skills are desirable. A High School Diploma or GED is required.

Qualifications

• High School Diploma or GED is required.
• Cash handling experience is preferred.
• Strong communication and teamwork skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist customers with payment systems, machine selection, operations, retail purchases and wash/dry/fold orders.
• Maintain a safe environment and follow security procedures.
• Keep store clean and well-maintained, document maintenance issues.
• Present products clearly and process sales accurately.
• Provide consistent quality service and address customer concerns promptly.
• Follow all company policies and procedures.

Skills

Customer service

Cash handling

Multitask

Communication

Teamwork

Payment systems experience

Basic computer skills

Flexible schedule

Spanish bilingual (desirable)

Education

High School Diploma / GED

Job description

WashSmart is hiring a Customer Service Representative in Niles, IL. You will assist customers with payment systems, machine selection, and wash/dry/fold orders, while supporting sales and retail duties.

Ideal candidates have strong communication, multitasking ability, cash handling experience, and a flexible schedule including nights and weekends. Spanish bilingual skills are desirable. A High School Diploma or GED is required.