Bilingual Laundry & Customer Service Associate

Speed Queen Laundry - Kedzie; Chicago (IL); On-site; USD 30,000 - 40,000; Part time

Job summary

Speed Queen Laundry - Kedzie is hiring a Customer Service Representative in Chicago, Illinois. This role involves assisting customers with laundry services and ensuring high levels of satisfaction and store cleanliness. The ideal candidate has a high school diploma and strong communication skills, with bilingual abilities in Spanish preferred.

Responsibilities include managing payment systems, educating customers about products, and maintaining store safety. A flexible schedule including nights and weekends is required.

Qualifications

• Knowledge of commercial laundry products and payment systems is a plus, but not required.
• Must be able to assist customers with downloading the APP on iPhone and/or Android.

Responsibilities

• Assist customers with payment systems, machine selection, and retail purchases.
• Maintain safety and cleanliness inside and outside the store.
• Document equipment and building maintenance issues.
• Provide wash/dry/fold service and ensure quality.
• Educate customers about retail products and process sales.

Skills

Bilingual in Spanish

Effective communication

Multi-tasking

Basic computer skills

Customer relationship building

Education

High School Diploma/GED

Job description

Speed Queen Laundry - Kedzie is hiring a Customer Service Representative in Chicago, Illinois. This role involves assisting customers with laundry services and ensuring high levels of satisfaction and store cleanliness. The ideal candidate has a high school diploma and strong communication skills, with bilingual abilities in Spanish preferred.

Responsibilities include managing payment systems, educating customers about products, and maintaining store safety. A flexible schedule including nights and weekends is required.