Laundry & Customer Service Specialist - Flexible Schedule

Speed Queen Laundry Franchise / Mathis LLC - Louisville; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Speed Queen Laundry Franchise / Mathis LLC - Louisville is seeking a Customer Service Representative to assist customers with payment systems, machine selection, and wash/dry/fold orders while keeping a clean, safe store. The role includes processing sales, educating customers on products, and maintaining store presentation.

The position requires a High School Diploma or GED, with a preference for knowledge of laundry products and basic computer skills.

Qualifications

• High School Diploma or GED required.
• Knowledge of commercial laundry products and payment systems is a plus.
• Strong communication skills and ability to work with diverse customers.
• Ability to manage multiple tasks and maintain accuracy.
• Willingness to work nights and weekends.

Responsibilities

• Assist customers with payment systems, machine selection and operation, and wash/dry/fold orders.
• Report safety or maintenance issues to the Store Manager.
• Maintain store cleanliness and visual presentation of products.
• Process sales and educate customers on products; encourage add‑on purchases.
• Follow all company policies and procedures.

Skills

Communication

Multitasking

Relationship building

Computer skills

Flexible schedule

Education

High School Diploma

Job description

Speed Queen Laundry Franchise / Mathis LLC - Louisville is seeking a Customer Service Representative to assist customers with payment systems, machine selection, and wash/dry/fold orders while keeping a clean, safe store. The role includes processing sales, educating customers on products, and maintaining store presentation.

The position requires a High School Diploma or GED, with a preference for knowledge of laundry products and basic computer skills.