Launch Your Banking Career: Personal Banker I

Fifth Third Bank; Chicago (IL); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in Northbrook, IL seeks a Personal Banker Associate I. This 4–8 week onboarding program leads to a Retail Personal Banker role with focus on consultative selling and building customer relationships.

The position involves processing teller transactions, cross-selling, travel for training, and working as part of a platform staff. Salary ranges reflect local pay and risk management expectations.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort level with sales activities to acquire new customers or cross-sell.
• Ability to analyze credit and financial information.
• Professional appearance and communication expected.
• Understanding Retail policies and procedures for sound decisions.
• S.A.F.E. Act registration at time of employment via NMLS.

Responsibilities

• Use consultative sales process to build customer profiles and identify needs.
• Maintain knowledge of Retail products and recommend solutions.
• Proactively reach out to customers and set appointments for reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with partners (Mortgage, Small Business, Commercial, Investment).
• Meet or exceed customer experience and production goals.

Skills

College degree or transferrable skills

Sales experience

Financial math aptitude

Professional representation

Retail policies knowledge

NMLS/SAFE registration awareness

Job description

Fifth Third Bank in Northbrook, IL seeks a Personal Banker Associate I. This 4–8 week onboarding program leads to a Retail Personal Banker role with focus on consultative selling and building customer relationships.

The position involves processing teller transactions, cross-selling, travel for training, and working as part of a platform staff. Salary ranges reflect local pay and risk management expectations.