Launch Your Banking Career: Personal Banker I

Fifth Third Bank; Niles (IL); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in Niles, IL is offering a Retail Personal Banker I track with a 4-8 week onboarding program designed to rotate through operations and Sales & Service. The role emphasizes consultative sales to identify and meet customer financial needs, cross-selling, and building relationships.

Selected candidates will complete a certification and may advance to a Retail Personal Banker I position. The role involves teller transactions, risk awareness, and travel for training within the

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
• Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Responsibilities

• Use the consultative sales process to identify current and future financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Proactively reach out to customers to set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Establish relationships with partners and refer customers for holistic financial solutions.
• Meet or exceed customer experience and production goals; contribute to revenue growth.
• Provide guidance to CSRs with respect to the sales and referral process.
• Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
• Follow policies and procedures while opening/servicing Retail products.
• Participate in the consumer loan and bankcard process from application to closing.
• Travel for training and accommodate onsite training sessions.

Skills

College degree

Sales activities

Mathematical ability

Professional communication

Retail policies

NMLS/S.A.F.E. Act registration

Education

College degree or equivalent experience

Job description

Fifth Third Bank in Niles, IL is offering a Retail Personal Banker I track with a 4-8 week onboarding program designed to rotate through operations and Sales & Service. The role emphasizes consultative sales to identify and meet customer financial needs, cross-selling, and building relationships.

Selected candidates will complete a certification and may advance to a Retail Personal Banker I position. The role involves teller transactions, risk awareness, and travel for training within the