Launch & Enablement Specialist: Drive Product Readiness

GT Independence, LLC; Chicago (IL); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Flexible PTO

Competitive wages & benefits

Job summary

GT Independence, LLC in Chicago seeks a Launch & Enablement Specialist to support readiness for new product and technology releases. You will ensure stakeholders are informed, consulted, trained, and prepared to support changes before, during, and after launch.

The role requires hands-on coordination for readiness tracking, communications, meeting logistics, materials preparation, training support, and post-launch feedback. Hybrid work and growth opportunities are available.

Qualifications

• 2+ years of experience in project coordination, enablement, training coordination, communications, change management, product operations, or related roles.
• Strong organizational skills with the ability to track details, deadlines, owners, and follow-ups across multiple workstreams.
• Familiarity with healthcare insurance programs (e.g., Medicaid) or enterprise platforms is preferred.
• Clear written communication skills and ability to prepare polished operational materials.

Responsibilities

• Support launch readiness planning by maintaining trackers, action items, stakeholder lists, timelines, and meeting notes.
• Coordinate stakeholder communications, meeting logistics, readiness reminders, training invitations, and follow-up activities.
• Assist with preparing release notes, FAQs, support guides, training materials, and stakeholder briefings.
• Collect readiness inputs from Operations, Support, Training, Compliance, Communications, Product Owners, and IT Development.
• Track stakeholder questions, open decisions, training needs, and post-launch feedback.
• Help coordinate training sessions, demos, office hours, readiness reviews, and launch retrospectives.
• Maintain organized launch documentation in shared tools and ensure materials are current and accessible.
• Support post-launch monitoring by capturing feedback and routing issues.

Skills

Project coordination

Training coordination

Stakeholder communications

Tools

Microsoft 365

Teams

SharePoint

Planner

Smartsheet

Azure DevOps

Job description

GT Independence, LLC in Chicago seeks a Launch & Enablement Specialist to support readiness for new product and technology releases. You will ensure stakeholders are informed, consulted, trained, and prepared to support changes before, during, and after launch.

The role requires hands-on coordination for readiness tracking, communications, meeting logistics, materials preparation, training support, and post-launch feedback. Hybrid work and growth opportunities are available.