Lateral 911 Dispatcher – Cross-Trained, 24/7 Coverage

City of Peoria; Peoria (AZ); On-site; USD 47,000 - 59,000; Full time

Benefits offered by this job

Paid time off (up to 80 hours)

Job summary

The City of Peoria is seeking a Police Communications Specialist to join the Peoria Police Department Communications Section. This role handles 9-1-1 and non-emergency calls, processes information, and dispatches resources using state-of-the-art systems.

Candidates must meet strict requirements including a high school diploma, 2 years in a related role, CJIS/TOC training within 6 months, and strong typing (35 wpm). Shift work including nights and weekends is required.

Qualifications

• High school graduation or equivalency required.
• 2 years experience in the same or similar position.
• CJIS Security Training & ACJIS TOC within 6 months of hire.
• CJIS background investigation, polygraph, medical and psychological evaluation required.
• Felony convictions disqualify candidates.
• Typing 35 words per minute required.
• Vision/ Hearing tests to meet 20/20 and at least 40db hearing.
• Must work nights, weekends, and holidays for 24/7 operations.

Responsibilities

• Answer emergency and non-emergency calls using a multi-line system.
• Dispatch police resources and provide information to personnel.
• Cross-train as call taker and radio dispatcher.
• Support shift work with nights, weekends, and holidays.

Skills

Strong communication skills

Multitask and adapt quickly

Proficient with advancing technology

Type 35 wpm

Education

High school diploma or equivalent

Job description

The City of Peoria is seeking a Police Communications Specialist to join the Peoria Police Department Communications Section. This role handles 9-1-1 and non-emergency calls, processes information, and dispatches resources using state-of-the-art systems.

Candidates must meet strict requirements including a high school diploma, 2 years in a related role, CJIS/TOC training within 6 months, and strong typing (35 wpm). Shift work including nights and weekends is required.