Lateral 911 Dispatcher

City of Peoria; United States; On-site; USD 47,000 - 59,000; Full time

Benefits offered by this job

Paid time off (80 hours)

Shift work

Job summary

City of Peoria is seeking a full-time 911 Dispatcher to receive, process, and dispatch calls for service, ensuring rapid response and accurate information sharing with field personnel. The role requires flexibility to work nights, weekends and holidays as part of 24/7 coverage.

Applicants must have a high school diploma, 2 years of related experience, typing speed of 35 wpm, and pass a comprehensive background check and CJIS training within 6 months of hire. Vision and hearing tests are required.

Qualifications

• Education: High school graduation or equivalency.
• Experience: 2 years experience required in the same or similar previous positions.
• CJIS Security Training & ACJIS TOC within 6 months of hire.
• Typing 35 words-per-minute.
• Vision and hearing tests to required standards (20/20, 40db).
• Schedule includes nights, weekends, and holidays for 24/7 coverage.

Responsibilities

• Receiving, processing, and dispatching calls for service and providing information to personnel.
• This position requires shift work, including nights, weekends, and holidays.
• Lateral, full-time 911 Dispatchers may earn paid time off (up to 80 hours) based on experience.

Skills

Typing 35 wpm

Background check

Night shift

Communication

Education

High school diploma

Job description

Application Deadline: October 25, 2026

Salary Range: Min $34.48 - Mid $38.57 - Max $42.67

Department: Police

Minimum Requirements

• Education: High school graduation or equivalency
• Experience: 2 years experience required in the same or similar previous positions.

Licenses and Certifications

• Must pass a police background investigation, to include a polygraph, medical, and psychological evaluation which meets all local, state, and federal requirements.
• Candidates with felony convictions are disqualified from employment in this job classification.
• Must obtain Criminal Justice Information Services (CJIS) Security Training & Arizona Criminal Justice Information Services Terminal Operator Certificate (ACJIS TOC) within 6 months of hire.
• Must have the ability to type 35 words-per-minute.
• Must pass vision and hearing tests within required parameters of corrected eyesight to 20/20 and hearing in both ears not less than 40db.
• Must be able to work on a schedule which will include nights, weekends, and holidays to ensure 24/7 coverage.

Responsibilities

• Receiving, processing, and dispatching calls for service and providing information to personnel.
• This position requires shift work, and all employees must be able to work nights, weekends, and holidays, as required.
• Lateral, full-time 911 Dispatchers have the ability to earn paid time off (up to 80 hours) based on previous experience in the same job function through our Award Leave program, if eligible.

Benefits

• Paid time off up to 80 hours based on previous experience and Award Leave program.

About the City

Why Peoria? Recently voted the #1 place, to live, work and play, Peoria is a community you can be proud to work for.

The City of Peoria, AZ is a thriving city in the Northwest Valley that provides excellent municipal services to our community.

The City of Peoria is a full-service municipality delivering exceptional services by anticipating needs, building partnerships, promoting sustainability, and embracing diversity.

Founded in 1886 and incorporated in 1954, Peoria has grown from a farming town into a thriving city of over 190,000 residents.

Local government is more than a job; it’s a chance to make a difference.

Our mission is to foster a culture of productivity, improvement, and excellent service.

At Peoria, we value our employees and strive to create a workplace where everyone feels respected, safe, and supported.

Our P.E.O.R.I.A. values define how we serve: Professional Ethical Open Responsive Innovative Accountable.

Join Peoria. Serve with purpose and ignite your future.

Equal Opportunity Statement

An Equal Employment Opportunity Agency. Peoria es una Agencia de Igualdad de Oportunidad de Empleo.

The City of Peoria is an Equal Employment Opportunity Agency.

Contact

Need Help? Email: [e-mail] Call: 623-773-7100