Emergency Dispatch Specialist - 24/7 Public Safety

Cityofmarion; Marion (IA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Hiring bonus $5,000

Job summary

City of Marion is seeking a Communications Operator (Lateral) to answer 911 and routine calls, enter data into CAD, and dispatch police, fire and EMS. Position requires IA/NCIC certification and BIST/ILEA training, with 24/7 readiness and weekend shifts.

The role operates from the Marion Police Department, offering overtime and a hiring bonus for qualified lateral transfers. Applicants must meet educational and certification requirements and pass background checks.

Qualifications

• Must be a certified Iowa public safety dispatcher or have been within 12 months.
• High school diploma or GED required.
• Must be available for nights, holidays and weekends.

Responsibilities

• Answer 911 and routine calls via multi-line console and dispatch first responders.
• Enter call information into CAD and coordinate with police, fire and EMS.
• Operate radio equipment and monitor multiple channels; relay information accurately.

Skills

Public safety dispatching

Iowa/NCIC Certification

ILEA Telecommunicator Training

BIST

Night shift availability

Education

High school diploma or GED

Tools

CAD systems

TDD/TTY equipment

Job description

City of Marion is seeking a Communications Operator (Lateral) to answer 911 and routine calls, enter data into CAD, and dispatch police, fire and EMS. Position requires IA/NCIC certification and BIST/ILEA training, with 24/7 readiness and weekend shifts.

The role operates from the Marion Police Department, offering overtime and a hiring bonus for qualified lateral transfers. Applicants must meet educational and certification requirements and pass background checks.