Late-Shift On-Site CSM & Account Lead

Priority-1, Inc.; Little Rock (AR); On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

Medical Insurance 100% paid for employees and dependents

Dental Insurance 100% paid

Vision Insurance

401(k) Plan with Profit Sharing

Paid Holidays and PTO

Job summary

Priority-1, Inc. seeks a Customer Success Manager in Little Rock, Arkansas. This full-time role involves managing customer relations, ensuring satisfaction, and enhancing efficiency in freight transportation processes.

The ideal candidate will have strong problem-solving and communication skills, experience in customer account management, and the ability to work independently. Compensation includes a base salary of $45,000, excellent health benefits, and profit sharing.

Qualifications

• Experience in managing customer relationships and ensuring satisfaction.
• Ability to generate reports and track customer trends.
• Excellent oral and written communication skills.

Responsibilities

• Manage relations and support for assigned book of customers.
• Conduct proactive meetings to enhance customer understanding.
• Evaluate customer needs and identify sales opportunities.
• Oversee support execution for customer accounts.

Skills

Customer relationship management

Proactive communication

Multi-tasking

Problem-solving

Organizational skills

Tools

Customer Relationship Management (CRM) software

Job description

Priority-1, Inc. seeks a Customer Success Manager in Little Rock, Arkansas. This full-time role involves managing customer relations, ensuring satisfaction, and enhancing efficiency in freight transportation processes.

The ideal candidate will have strong problem-solving and communication skills, experience in customer account management, and the ability to work independently. Compensation includes a base salary of $45,000, excellent health benefits, and profit sharing.