Customer Success Manager

Priority-1, Inc.; Little Rock (AR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Dental Insurance 100% paid

Profit Sharing

Job summary

A logistics services company in Little Rock is seeking an experienced Customer Success Manager to oversee relationships with existing customers, ensuring their freight transportation needs are met. The ideal candidate will have logistics experience, strong communication skills, and the ability to manage multiple priorities effectively. This role offers competitive benefits, including fully paid dental insurance and profit-sharing.

Qualifications

• 1+ year of logistics experience preferred.
• Excellent oral and written communication skills.
• Strong organizational and record-keeping skills.

Responsibilities

• Manage relations with assigned customers regarding freight needs.
• Support and service customers effectively.
• Be a liaison for freight transportation requirements.

Skills

Logistics experience

Communication skills

Organizational skills

Job description

Priority-1, Inc. is a domestic freight services company that specializes in offering full service, nationwide logistics services to its customers. Priority-1 focuses on Less Than Truckload (LTL), Truckload (TL) and Expedited services. The Customer Success Manager’s primary duties are to manage relations with, support, service, and be a liaison to, existing assigned book of customers regarding their freight transportation needs. **Job Duties** **Qualifications** 1+ year of logistics experience preferred **Compensation & Benefits** Dental Insurance 100% paid for Employee Profit Sharing: Typical annual contribution of 15% of total eligible compensation **Physical Requirements:** Job functions require long periods of sitting and working from computer workstation; ability to multi-task, problem solve, and prioritize daily workload; excellent organization and record keeping skills; comfortable with oral and written communications, primarily on the telephone and email. Requires extended periods of sitting, normal walking, bending, twisting, and stretching. Capability of sight and hearing required. Ability to deal with stressful situations and occasionally working extended hours. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.