Account Manager II, Logistics & Freight Operations

Uber Freight; Little Rock (AR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health plan

Dental and vision

401k match

Parental leave

Short- and long-term disability

Life insurance

Incentive bonus

Equity awards

Job summary

Uber Freight is seeking an Account Manager II in Little Rock, AR to be the primary point of contact for customers and ensure freight is serviced to meet standards. You will develop and maintain customer relationships while achieving operational metrics.

Responsibilities include securing capacity, tracking shipments, setting up new locations/vendors, and communicating with operations. A customer-focused mindset and collaboration with carriers are essential.

Qualifications

• High school diploma or GED equivalent.
• 1-3 years of experience.
• Must be open to working 5 days in office.

Responsibilities

• Secure Capacity for Load.
• Contact carrier to obtain status of load tendered; monitor shipment and update in system, then notify shipper/receiver and reschedule as needed.
• Set-up New Locations (Shippers/Receivers) and/or Set-up new vendors.
• Upload vendor profile sheet, assign vendor code, contact vendor to determine shipping dates, hours or operations, etc.
• Establish and maintain effective relationships with carriers, shippers and receivers through professional and timely communications.
• Correspond with customer and carrier regarding detention information.
• Issue ComChecks within established guidelines.
• Maintain current customer rates in the Transportation Management System.
• Maintain up-to-date Fuel Surcharge by Customer.
• Manage accounts receivables within specified guidelines.

Skills

Customer service

Relationship management

Communication

Google Workspace

Microsoft Office

Education

High school diploma

College degree

Job description

Uber Freight is seeking an Account Manager II in Little Rock, AR to be the primary point of contact for customers and ensure freight is serviced to meet standards. You will develop and maintain customer relationships while achieving operational metrics.

Responsibilities include securing capacity, tracking shipments, setting up new locations/vendors, and communicating with operations. A customer-focused mindset and collaboration with carriers are essential.