LATAM Enterprise Relationship Manager - SaaS & AI

Intercom; USA; Hybrid; USD 192.000 - 270.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Meaningful equity

Medical, dental, vision coverage

Regular compensation reviews

Unlimited access to Claude Code & AI工具

Flexible paid time off

Parental Leave Program

401k plan & match

In-office bicycle storage

Fun events for employees

Zusammenfassung

Fin, an AI customer agent leader, seeks a Relationship Manager to drive growth in LATAM from the US. You will nurture and expand existing accounts, uncover opportunities, and collaborate with partners to cross-sell Intercom solutions.

You’ll own forecasts, stay current on product evolution, and attract new logos across diverse industries. You’ll work with Customer Success to maximize value, demonstrate ROI through tailored demos, and negotiate contracts with procurement while aligning with a

Qualifikationen

• 4+ years of closing experience in a role.
• 2+ years of SaaS experience selling similar products.
• Proficiency in Portuguese; Spanish fluency preferred.
• Interest in AI and its role in transforming customer service.
• Strong sales instincts and track record of meeting/exceeding quotas.
• Work with Customer Success to ensure clients receive maximum value.
• Provide accurate forecasts and maintain a sales pipeline.
• Excellent written and verbal communication with strong presentation skills.
• Comfort in fast-moving org; manage inbound/outbound opportunities.
• Growth mindset, curiosity and ambition.

Aufgaben

• Develop and maintain relationships with existing clients; identify upsell opportunities.
• Provide forecasts and clear visibility on revenue performance.
• Maintain up-to-date knowledge of products and processes; create tailored demonstrations.
• Partner with regional teams to co-sell and expand accounts; navigate multi-party structures.
• Engage in team development and mentoring; represent customer voice to cross-functional partners.
• Contribute to growth of global Enterprise business and drive projects to elevate the team.
• Develop growth plans and prioritize key accounts; manage time accordingly.
• Network within accounts to connect with stakeholders and influence decisions.
• Represent solutions at events and travel as needed; negotiate contracts with procurement.

Kenntnisse

Closing experience

SaaS sales

Portuguese fluency

Spanish fluency

AI interest

Sales forecasting

Pipeline management

Communication skills

Relationship management

Growth mindset

Attention to detail

Client understanding

Cross-functional collaboration

Urgency in growth

Jobbeschreibung

Fin, an AI customer agent leader, seeks a Relationship Manager to drive growth in LATAM from the US. You will nurture and expand existing accounts, uncover opportunities, and collaborate with partners to cross-sell Intercom solutions.

You’ll own forecasts, stay current on product evolution, and attract new logos across diverse industries. You’ll work with Customer Success to maximize value, demonstrate ROI through tailored demos, and negotiate contracts with procurement while aligning with a