Last Mile Ops Lead: Build & Optimize Delivery

RXO Inc.; North Carolina; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health plans

401(k) match

Pre-tax accounts

Disability insurance

EAP

Leadership development programs

Paid time off

Job summary

RXO Inc. is seeking a Last Mile Operations Lead to coordinate with site leadership and support day-to-day home delivery operations. The role requires guiding a warehouse team, improving processes, and ensuring safe, efficient service for customers across North America.

The ideal candidate will possess strong leadership, attention to detail, and experience in cycle counting or warehouse operations, with reliable transportation. Bachelor's degree or equivalent experience is preferred.

Qualifications

• 2 years of experience in a supervisory role
• 5 years of experience in logistics and/or transportation
• Experience with Microsoft Office

Responsibilities

• Lead a team of 15-20 warehouse material handlers to receive, pick, and process orders daily
• Leverage operational metrics to identify improvement areas and create actionable plans to improve the business
• Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity
• Foster positive working relationships with warehouse team, contract carriers, driver helpers
• Manage the dispatch of contract carriers and resolve issues throughout the day
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies
• Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations

Skills

Supervisory experience

Logistics/Transportation

Leadership

Microsoft Office

Education

Bachelor's degree or equivalent related work or military experience

Job description

RXO Inc. is seeking a Last Mile Operations Lead to coordinate with site leadership and support day-to-day home delivery operations. The role requires guiding a warehouse team, improving processes, and ensuring safe, efficient service for customers across North America.

The ideal candidate will possess strong leadership, attention to detail, and experience in cycle counting or warehouse operations, with reliable transportation. Bachelor's degree or equivalent experience is preferred.