Last Mile Operations Leader | Drive Growth & Excellence

RXO, Inc.; Alabama; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) retirement plan with company-mq

Pre-tax accounts

Disability and life insurance

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off, holidays, and volunteer

Job summary

RXO, Inc. is seeking a Senior Manager, Last Mile Operations to support home delivery services for multiple clients and field operations in Alabama. You will maintain strong relationships with customers, location managers and operators to drive satisfaction and operational excellence.

The role requires ensuring contract metrics, guiding front line management, coaching staff, and collaborating with the national sales team to grow RXO’s last mile footprint.

Qualifications

• Bachelor’s degree or equivalent related work or military experience.
• 5 years of operations experience.
• Experience with Microsoft Office (PowerPoint and Project).

Responsibilities

• Ensure contract metrics compliance.
• Maintain high standards for all operational activities.
• Hire, train, develop and appraise staff effectively; develop a contractor base team.
• Direct and guide front line management staff.
• Manage contract drivers who are operating up to 7 days per week in multiple regional locations.
• Build relationships with customers to ensure continuous operating improvements.
• Oversee P&L.
• Work with national sales team to facilitate new avenues of growth.

Skills

Leadership

Analytical skills

Time management

Communication

Coaching

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

PowerPoint

Project

Job description

RXO, Inc. is seeking a Senior Manager, Last Mile Operations to support home delivery services for multiple clients and field operations in Alabama. You will maintain strong relationships with customers, location managers and operators to drive satisfaction and operational excellence.

The role requires ensuring contract metrics, guiding front line management, coaching staff, and collaborating with the national sales team to grow RXO’s last mile footprint.