Last Mile Operations Lead: Team Leadership & Route Optimization

RXO; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with company match

Paid time off

Volunteer days

Job summary

RXO is seeking a Lead, Operations in Last Mile in Miami to coordinate with site leadership and support home delivery services. You will lead a team of 15–20 material handlers, drive improvements using metrics, and train staff to achieve safety, quality, and productivity goals.

The role requires 4 years in operations, experience in logistics/transport, and strong leadership and communication skills. This is a full-time on-site position with opportunities to impact efficiency and service levels.

Qualifications

• 4 years of experience in operations.
• 2 years of experience in logistics or transportation.
• MS Office experience.
• Strong communication and leadership skills.
• Ability to lift up to 50 lbs.

Responsibilities

• Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily.
• Leverage operational metrics to identify improvement areas and create actionable plans to improve the business.
• Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity.
• Foster positive working relationships with warehouse team, contract carriers, driver helpers.
• Manage the dispatch of contract carriers and resolve issues throughout the day.
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies.
• Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations.

Skills

Leadership

Communication

Interpersonal skills

Tools

MS Office

Job description

RXO is seeking a Lead, Operations in Last Mile in Miami to coordinate with site leadership and support home delivery services. You will lead a team of 15–20 material handlers, drive improvements using metrics, and train staff to achieve safety, quality, and productivity goals.

The role requires 4 years in operations, experience in logistics/transport, and strong leadership and communication skills. This is a full-time on-site position with opportunities to impact efficiency and service levels.