Last Mile Operations Lead — Drive Team Performance

RXO, Inc.; City of Syracuse (NY); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Paid time off & holidays

401(k) with company match

Health/dental/vision insurance

Job summary

RXO, Inc. in Syracuse, NY is seeking a Supervisor, Last Mile Operations to lead a team of associates and ensure efficient, high‑quality delivery operations. This role requires hands‑on supervision, coaching, and adherence to safety and process standards.

The day‑to‑day includes assigning work, monitoring inventory and equipment, and driving productivity while maintaining strong customer service. Strong logistics experience and a commitment to operational excellence are essential.

Qualifications

• 2 years of supervisory experience.
• 5 years of logistics and/or transportation experience.
• Bachelor’s degree or equivalent related work or military experience.
• Excellent verbal and written communication skills.
• Strong math skills and analytical ability.
• Outstanding interpersonal and leadership skills.

Responsibilities

• Assign work activities and monitor group activities
• Instruct associates in proper equipment, operational and maintenance procedures; guide team in understanding housekeeping requirements
• Monitor and maintain availability of tools, materials and supplies
• Oversee the usage of equipment and ensure team adherence to all safety procedures and programs
• Manage inventory, including monitoring levels and performing merchandise reconciliation
• Assist with resolving problems to ensure maximum associate productivity; take necessary action to correct substandard performance

Skills

Supervisory experience

Communication

Analytical thinking

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

RXO, Inc. in Syracuse, NY is seeking a Supervisor, Last Mile Operations to lead a team of associates and ensure efficient, high‑quality delivery operations. This role requires hands‑on supervision, coaching, and adherence to safety and process standards.

The day‑to‑day includes assigning work, monitoring inventory and equipment, and driving productivity while maintaining strong customer service. Strong logistics experience and a commitment to operational excellence are essential.