Last-Mile Operations Coordinator

Damco Spain SL; Maryland; Hybrid; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk Logistics & Services USA, Inc. is seeking an Operations Support professional for our Home Delivery segment in Maryland.

You will oversee the daily execution of high-volume delivery operations, ensuring goods move seamlessly from our facility to the customer’s front door and that every delivery is safe, on time, and meets expectations. Key duties include monitoring delivery teams to complete the daily schedule, reporting performance, resolving customer issues with speed and empathy, and

Qualifications

• Daily Execution: Monitor delivery teams to ensure 100% completion of the daily schedule.
• Performance Management: Monitoring and reporting delivery team performance.
• Customer Advocacy: Resolving customer issues with speed and empathy.
• Daily Reporting: Accurately completing a series of reports daily pertaining to operations and performance

Responsibilities

• Daily Execution: Monitor delivery teams to ensure 100% completion of the daily schedule.
• Performance Management: Monitoring and reporting delivery team performance.
• Customer Advocacy: Resolving customer issues with speed and empathy.
• Daily Reporting: Accurately completing a series of reports daily pertaining to operations and performance

Job description

Maersk Logistics & Services USA, Inc. is seeking an Operations Support professional for our Home Delivery segment in Maryland.

You will oversee the daily execution of high-volume delivery operations, ensuring goods move seamlessly from our facility to the customer’s front door and that every delivery is safe, on time, and meets expectations. Key duties include monitoring delivery teams to complete the daily schedule, reporting performance, resolving customer issues with speed and empathy, and