Last Mile Delivery Ops Manager — Pickup Experience

Walmart Inc.; Bentonville (AR); In loco; USD 70.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical coverage

Vision coverage

Dental coverage

401(k)

Stock purchase

Paid time off

Live Better U education benefit

Descrizione del lavoro

Walmart Inc. in Bentonville, AR, is seeking a Manager on the Driver Experience team to shape the future of Walmart's last-mile pickup experience through the Spark Driver platform.

You will partner with Product, Engineering, Analytics, and Store Operations to solve complex challenges and drive measurable improvements in pickup efficiency. Your impact will be assessed by reducing pickup defects, shortening driver wait times, and improving pickup completion rates, enabling a seamless experience for

Competenze

• Bachelor’s degree in Business Administration, Engineering, Operations or related field.
• 2+ years in operations, project management, or related area OR 4+ years in operations, project management, or related area.

Mansioni

• Drive pickup excellence by reducing defects, minimizing wait times, and improving pickup completion rates.
• Lead cross-functional initiatives with Product, Engineering, and Store Operations to deliver measurable results.
• Turn data into action by leveraging driver feedback and analytics partnerships to identify trends and opportunities.
• Test pilots, evaluate results, and scale solutions to improve pickup experience across Walmart stores.
• Champion continuous improvement by building a roadmap for operational enhancements using AI tools.

Conoscenze

Strategic & Analytical Thinking

Program Leadership

Operational Expertise

Continuous Improvement Mindset

Technology & Collaboration

Formazione

Bachelor’s degree in Business Administration, Engineering, Operations

Strumenti

Google BigQuery

Descrizione del lavoro

Walmart Inc. in Bentonville, AR, is seeking a Manager on the Driver Experience team to shape the future of Walmart's last-mile pickup experience through the Spark Driver platform.

You will partner with Product, Engineering, Analytics, and Store Operations to solve complex challenges and drive measurable improvements in pickup efficiency. Your impact will be assessed by reducing pickup defects, shortening driver wait times, and improving pickup completion rates, enabling a seamless experience for