Last-Mile Customer Service Supervisor

Insight Global; Newnan (GA); Vor Ort; USD 30.000 - 42.000; Vollzeit

Zusammenfassung

Insight Global is seeking a Supervisor to lead the Customer Service team for a third-party logistics client in the last mile delivery space. You will be the escalation point for CS reps and will manage direct reports after team conversion. Shifts include Sun-Thu or Tue-Sat schedules.

Ideal candidates have 2+ years in supervisory roles and 4+ years in logistics or dispatch environments, with a strong customer-service mindset and leadership abilities.

Qualifikationen

• 2+ years of leadership/supervisor experience.
• 4+ years of experience working within the Logistics, supply chain experience or dispatch industry.

Aufgaben

• Act as escalation point for customer service representatives.
• Directly manage reports after team conversion.
• Oversee the customer service team for a last mile delivery client.

Kenntnisse

Leadership

Supervisory experience

Logistics experience

Jobbeschreibung

Insight Global is seeking a Supervisor to lead the Customer Service team for a third-party logistics client in the last mile delivery space. You will be the escalation point for CS reps and will manage direct reports after team conversion. Shifts include Sun-Thu or Tue-Sat schedules.

Ideal candidates have 2+ years in supervisory roles and 4+ years in logistics or dispatch environments, with a strong customer-service mindset and leadership abilities.