Customer Service Supervisor (x2)

Insight Global; Newnan (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

Insight Global is seeking a Supervisor to lead the Customer Service team for a third-party logistics client in the last mile delivery space. You will be the escalation point for CS reps and will manage direct reports after team conversion. Shifts include Sun-Thu or Tue-Sat schedules.

Ideal candidates have 2+ years in supervisory roles and 4+ years in logistics or dispatch environments, with a strong customer-service mindset and leadership abilities.

Qualifications

• 2+ years of leadership/supervisor experience.
• 4+ years of experience working within the Logistics, supply chain experience or dispatch industry.

Responsibilities

• Act as escalation point for customer service representatives.
• Directly manage reports after team conversion.
• Oversee the customer service team for a last mile delivery client.

Skills

Leadership

Supervisory experience

Logistics experience

Job description

Job Description

Insight Global is looking for a Supervisor to oversee the Customer Service team for a third party logistics customer's last mile delivery service. In this role, you will be the escalation point for the customer service representatives, and upon conversion, have direct reports that you will manage.Shifts:Option 1: Sunday-Thursday 9-5:30 or 9:30-6Option 2: Tuesday-Saturday 9-5:30 or 9:30-6

Pay rate: 26-26.44/hr.

Skills and Requirements

2+ years of leadership/supervisor experience4+ years of experience working within the Logistics, supply chain experience or dispatch industry

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].