Lash Salon Front Desk: Sales, Booking & Memberships

The Lash Lounge; Roseville (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Free lash extensions

Retail discounts

Commissions

Job summary

The Lash Lounge is looking for a highly motivated Communication Specialist to manage bookings and re-bookings for our salons. You will engage new leads from digital marketing and re-engage existing guests, presenting membership savings and discounts during rebooking.

You will work at the front desk as a key part of our thriving team and help grow salon business. Responsibilities include increasing appointments and memberships, greeting guests, booking by phone or in person, assisting with

Qualifications

• 1+ years of call center/ phone sales experience.
• 1+ years customer service or sales experience.
• Strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Ability to work some weekends and some evenings.
• Experience with MindBody Software is a plus.

Responsibilities

• Increase salon appointments with new and existing guests.
• Increase membership sales, lash pass sales and ancillary service discount package sales.
• Greet visitors and provide an excellent customer experience.
• Book appointments by phone or in person.
• Contribute to group operations such as inventory maintenance.
• Maintain a clean and inviting environment.

Skills

Call center experience

Customer service

Sales skills

Multitasking

Weekend/evening availability

Tools

MindBody Software

Job description

The Lash Lounge is looking for a highly motivated Communication Specialist to manage bookings and re-bookings for our salons. You will engage new leads from digital marketing and re-engage existing guests, presenting membership savings and discounts during rebooking.

You will work at the front desk as a key part of our thriving team and help grow salon business. Responsibilities include increasing appointments and memberships, greeting guests, booking by phone or in person, assisting with