Front Desk & Membership Specialist — Guest Experience

Talentify; Birmingham (MI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Free food & snacks

Free uniforms

Opportunity for advancement

Free lash extensions

Discounts on retail products

Job summary

The Lash Lounge is seeking a Front Desk Associate for our salon in the United States. This full-time role (34-40 hours per week) emphasizes membership sales, retail sales, and providing an outstanding customer experience.

Weekends are required, and you will handle bookings in person or by phone while contributing to inventory and general salon operations. We offer opportunities for advancement, a welcoming atmosphere, and benefits such as free lash extensions and discounts on services and retail

Qualifications

• 1+ years customer service or retail sales experience.
• Strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Ability to work some weekends and some evenings.
• Experience with MindBody Software is a plus!

Responsibilities

• Increase membership sales and retail sales.
• Greet visitors and provide an excellent customer experience.
• Book appointments in person or by phone.
• Contribute to group operations, such as inventory maintenance.
• Maintain a clean and inviting environment.

Skills

Customer service

Attention to detail

Multitasking

Weekend/evenings

MindBody

Tools

MindBody Software

Job description

The Lash Lounge is seeking a Front Desk Associate for our salon in the United States. This full-time role (34-40 hours per week) emphasizes membership sales, retail sales, and providing an outstanding customer experience.

Weekends are required, and you will handle bookings in person or by phone while contributing to inventory and general salon operations. We offer opportunities for advancement, a welcoming atmosphere, and benefits such as free lash extensions and discounts on services and retail