Front Desk Associate

The Lash Lounge; Bellevue (WA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Hourly wage plus commissions

Growth opportunities

Free lash extensions

Discounts on retail products

Job summary

A premier salon in Bellevue is seeking an experienced Receptionist/Front Desk Associate to enhance customer experience and drive membership sales. Applicants should have at least one year of customer service or retail sales experience, strong attention to detail, and the ability to multitask. The position offers a competitive hourly wage plus commissions, along with benefits including free salon services and retail discounts. Join a team dedicated to providing excellent service in a warm environment.

Qualifications

• 1+ years customer service or retail sales experience.
• Strong attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Increase membership sales and retail sales.
• Greet visitors and provide an excellent customer experience.
• Book appointments in person or by phone.
• Contribute to group operations, such as inventory maintenance.
• Maintain a clean and inviting environment.

Skills

Customer service experience

Retail sales experience

Attention to detail

Ability to multitask

Familiarity with MindBody Software

Job description

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.

WHO WE ARE LOOKING FOR:

We are looking for a highly motivated and experienced Receptionist/Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a passion for sales and providing outstanding Customer Service, we would love to hear from you!

RESPONSIBILITIES:

• Increase membership sales and retail sales
• Greet visitors and provide an excellent customer experience
• Book appointments in person or by phone
• Contribute to group operations, such as inventory maintenance
• Maintain a clean and inviting environment

REQUIRED SKILLS:

• 1+ years customer service or retail sales experience
• Strong attention to detail
• Ability to multitask in a fast-paced environment
• Ability to work some weekends and some evenings
• Experience with MindBody Software is a plus!

WHY JOIN OUR TEAM?

• Hourly wage; commensurate with experience + Commissions on sales
• Growth opportunities
• Free lash extensions and all other salon services
• Discounts on retail products