Front Desk Sales & Guest Experience Specialist

The Lash Lounge; Westminster (CO); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Bonus based on performance

Employee discounts

Training & development

Wellness resources

Job summary

The Lash Lounge is the premier salon for lash extensions with 100+ locations nationwide. We are seeking a detail-oriented, sales-focused Front Desk Sales Associate to drive day-to-day salon operations with accuracy and grow revenue through lead and membership conversions while delivering outstanding guest experiences.

Join a high-energy team with flexible scheduling, comprehensive benefits, and opportunities for professional development in a wellness-focused environment.

Qualifications

• 1+ years administrative, sales, and service experience in a salon business.
• Strong attention to detail, written and verbal communication.
• Strong partnership mindset with owners and stylist team.
• Ability to multitask in a fast-paced environment.
• Experience with MindBody Software is a plus!

Responsibilities

• Manage bookings, appointment details, and guest communications.
• Convert incoming leads into new appointments.
• Convert lash extension customers into new members.
• Sell "Buy 3, Get 1 Free" service packages.
• Give every guest an enthusiastic welcome and provide exceptional customer service.
• Maintain a clean and inviting environment.

Skills

Administrative experience

Sales experience

Attention to detail

Written and verbal communication

Multitasking

Team collaboration

MindBody Software

Tools

MindBody Software

Job description

The Lash Lounge is the premier salon for lash extensions with 100+ locations nationwide. We are seeking a detail-oriented, sales-focused Front Desk Sales Associate to drive day-to-day salon operations with accuracy and grow revenue through lead and membership conversions while delivering outstanding guest experiences.

Join a high-energy team with flexible scheduling, comprehensive benefits, and opportunities for professional development in a wellness-focused environment.