Laser Inspection & Tooling Support Specialist

Natoli Engineering Company; Saint Charles (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) matching

Paid vacation

Paid holidays

Job summary

Natoli Engineering Company in St. Charles, Missouri, is seeking a Product Support Specialist to install, train and support customers of our laser-based inspection and tool management system.

You will perform on-site training, install software/hardware, contribute to system design, and assist with validation protocols while traveling domestically and possibly internationally. Recent graduates with technical degrees are considered.

Qualifications

• Experience delivering in-person and online training and product demos.
• Proficiency in C# programming.
• Experience providing technical support via e-mail, phone and online sessions.
• Familiar with laser and image measurement systems.
• Strong problem-solving and detail orientation.
• Project and vendor management skills.
• Proficient with Microsoft Word, Excel, and Windows OS.
• Willingness to travel domestically and internationally.

Responsibilities

• Provide on-site training and support and develop related materials.
• Assist in installation and validation of tooling inspection software and hardware.
• Perform on-site product qualifications.
• Contribute to design and development of technology-based solutions.
• Support sales with demonstrations and price proposals.
• Prepare qualification protocols and regulatory research.

Skills

Training delivery

Product demonstrations

Technical support

C# programming

Problem solving

Vendor management

Travel readiness

Education

Technical degree

Recent graduate consideration

Tools

C# programming

Microsoft Word

Microsoft Excel

Windows OS

Laser measurement systems

Job description

Natoli Engineering Company in St. Charles, Missouri, is seeking a Product Support Specialist to install, train and support customers of our laser-based inspection and tool management system.

You will perform on-site training, install software/hardware, contribute to system design, and assist with validation protocols while traveling domestically and possibly internationally. Recent graduates with technical degrees are considered.