Language Services Vendor Partnerships Lead (Remote)

aah; United States; Remote; USD 70,000 - 105,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Educational assistance

Remote work option

Job summary

Advocate Health is seeking a senior Vendor Management Leader to drive the enterprise vendor program for language services. You will oversee interpreter agencies, negotiate contracts, and monitor SLAs to ensure quality and compliance.

The role requires extensive experience in healthcare vendor management, strong cost analysis, risk management, and cross-functional collaboration with legal and procurement. This is a remote role with preferences for certain states, offering comprehensive benefits

Qualifications

• 7+ years of vendor management experience in healthcare.
• Experience managing language services vendor programs for large healthcare organizations.
• Strong contract negotiation and SLAs management skills.
• Cost optimization, rate analysis, and volume management expertise.
• Vendor performance scorecards, dashboards, and governance.
• Knowledge of credentialing, compliance, and regulatory standards.
• Cross-functional stakeholder management across operations, legal, and procurement.
• Data analysis for cost, utilization reporting, and ROI assessment.
• Risk management for vendor compliance and business continuity.
• Effective communication and leadership reporting for executive audiences.
• Project management for onboarding, transitions, and program improvements.

Responsibilities

• Lead the enterprise vendor management strategy and program for all language services vendors.
• Oversee vendor selection, qualification, and contracting processes for interpreter and translation vendors.
• Monitor vendor performance against SLAs, quality standards, and contractual requirements.
• Drive cost optimization through negotiations, volume management, and rate analysis.
• Manage third-party interpreter agency relationships to ensure quality and compliance.
• Develop and maintain vendor scorecards, dashboards, and regular business reviews.
• Coordinate with control tower on utilization, escalation, and coverage gaps.
• Negotiate contracts, amendments, and SLAs with vendor partners.
• Report on vendor performance, cost trends, and program effectiveness to AVP leadership.
• Drive continuous improvement in vendor quality via feedback and improvement plans.

Job description

Advocate Health is seeking a senior Vendor Management Leader to drive the enterprise vendor program for language services. You will oversee interpreter agencies, negotiate contracts, and monitor SLAs to ensure quality and compliance.

The role requires extensive experience in healthcare vendor management, strong cost analysis, risk management, and cross-functional collaboration with legal and procurement. This is a remote role with preferences for certain states, offering comprehensive benefits