Landscape Management Account Specialist — Growth & Client Service

Gothic Landscape; Mission Viejo (CA); On-site; USD 75,000 - 81,000; Full time

Benefits offered by this job

Healthcare benefit program

401K match

9 paid holidays

Paid vacation & sick leave

Company paid take home vehicle

Cell phone & laptop

Career advancement

Job summary

Gothic Landscape in Southern California seeks a Landscape Management Account Specialist to build strong client relationships, manage crews, and drive growth across defined markets. The role requires supervisory experience, a horticulture degree, and fluency in Spanish and English.

Responsibilities include dispatch coordination, performance management, site quality reviews, and developing proposals for bids. Competitive salary with bonus potential and comprehensive benefits are offered.

Qualifications

• 2 or 4-year college degree in Horticulture and some supervisory experience is highly preferred.
• Strong customer service, sales and communication experience, or combined comparable experience.
• Sound time management and organizational skills with a strong work ethic.
• Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids.
• Bilingual in Spanish & English is highly preferred.

Responsibilities

• Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects.
• Manage crew members as needed including: morning dispatch, performance management, addressing complaints, and planning, assigning or directing work load.
• Provide proactive site quality reviews and communicate assessments internally and externally.
• Network and earn referrals to help the branch achieve its new growth objectives.
• Lead the branch in growing its base contracts in the targeted market segments and geographic locations.
• Assist the branch team in achieving its overall objectives of quality, retention, growth and profitability.

Skills

Customer service

Sales

Communication

Bilingual (Spanish & English)

Education

Horticulture degree

Job description

Gothic Landscape in Southern California seeks a Landscape Management Account Specialist to build strong client relationships, manage crews, and drive growth across defined markets. The role requires supervisory experience, a horticulture degree, and fluency in Spanish and English.

Responsibilities include dispatch coordination, performance management, site quality reviews, and developing proposals for bids. Competitive salary with bonus potential and comprehensive benefits are offered.