Senior Landscape Account Manager – Growth & Leadership

Gothic Landscape; San Jose (CA); Sur place; USD 95 000 - 105 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits

Annual bonus potential

401(k) with company match

9 paid holidays

Paid vacation and sick leave

Company-paid take-home vehicle

Company-paid cell phone and laptop

Paid training and professional certific

Career advancement opportunities

A fast-paced, team-oriented environmen

A culture that fosters growth, rewards

Résumé du poste

Gothic Landscape in Santa Clara, CA is seeking a Landscape Maintenance Account Manager to build strong client relationships, lead field operations, and develop your team while identifying growth opportunities. You will drive service quality, manage crews, plan workloads, and deliver proposals and bids to add value for commercial landscape clients.

The role emphasizes relationship-building, accountability, and leadership within a fast-paced, team-oriented environment.

Qualifications

• 5+ years of commercial landscape experience, with client and crew management experience strongly preferred.
• Proven success managing a large portfolio of commercial landscape maintenance accounts.
• 2- or 4-year college degree in horticulture, landscape management, business, or a related field preferred; equivalent industry experience will be considered.
• 2–3+ years of experience training and managing multiple landscape crews, gardeners, or field employees.
• 3+ years of customer service, sales, account management, or comparable experience.
• Strong consultative selling skills with the ability to identify opportunities and sell additional landscape services.
• Strong written and verbal communication skills, including the ability to prepare and present proposals and bids.
• Excellent time-management, organizational, and problem-solving skills.
• Strong work ethic with the ability to work independently while collaborating effectively with branch leadership and field teams.
• Ability to build trust and credibility with clients, employees, and coworkers.

Responsabilités

• Build and maintain strong relationships with commercial landscape clients through consistent communication, responsiveness, and exceptional service.
• Ensure customers receive high-quality, timely service and that client expectations are consistently met.
• Lead and support landscape maintenance crews, including morning dispatch, workload planning, performance management, coaching, and addressing employee or customer concerns.
• Conduct proactive property and site-quality inspections and communicate findings and action plans to both clients and internal teams.
• Identify opportunities for additional services and develop proposals and bids that create value for our customers.
• Network within the market and generate referrals and new business opportunities.
• Help grow the branch's contract base within targeted market segments and geographic areas.
• Partner with branch leadership to achieve goals related to customer retention, quality, growth, employee development, and profitability
• Serve as a trusted advisor to clients by understanding their needs and proactively recommending solutions.

Connaissances

Client management

Crew management

Sales & proposals

Communication

Relationship building

Time management

Formation

Degree in horticulture/landscape management or related field

Equivalent industry experience

Description du poste

Gothic Landscape in Santa Clara, CA is seeking a Landscape Maintenance Account Manager to build strong client relationships, lead field operations, and develop your team while identifying growth opportunities. You will drive service quality, manage crews, plan workloads, and deliver proposals and bids to add value for commercial landscape clients.

The role emphasizes relationship-building, accountability, and leadership within a fast-paced, team-oriented environment.