Landscape Maintenance Client Manager

Mariani Enterprises; Lake Bluff (IL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical insurance

Dental insurance

Vision insurance

FSA/HSA

PerkSpot

Long-Term Disability and LifeInsurance

Paid time Off

Tuition Reimbursement (after one year)

Job summary

Mariani Enterprises LLC is seeking a Client Representative to be the primary point of contact for maintenance clients. You will nurture relationships from initial sale through weekly service, drive new business, and increase department revenue by delivering exceptional customer service.

Responsibilities include presenting to clients, coordinating with Production Coordinators, and guiding weekly maintenance to exceed expectations.

Qualifications

• 2+ years sales experience in landscape industry.
• Knowledge of landscape terminology, plant materials, and installation techniques.
• Experience as a Client Representative, Production Coordinator, or Crew Leader preferred.
• Ability to work in a team and independently, with openness to feedback.

Responsibilities

• Maintain sales volume by staying current with client needs, trends, and competitors.
• Initiate and attend all Maintenance client presentations and meetings.
• Participate in onsite visits and walkthroughs with the client to ensure needs are met.
• Inform clients of relevant issues and involve them in decision making.
• Follow the sales process and use Maintenance agreements and admin communications.
• Manage all client communications, ensuring a single point of contact.
• Recommend additional services or enhancements to clients.
• Oversee weekly maintenance and ensure results exceed expectations.
• Assist in scheduling jobs with Production Coordinators.
• Maintain accurate client history, sales reports, and contact lists.
• Prepare proposals, renewals, and contracts using standard templates.
• Monitor billing and Accounts receivable.

Skills

Sales experience

Landscape terminology

Team collaboration

Communication skills

Job description

Mariani Enterprises LLC is seeking a Client Representative to be the primary point of contact for maintenance clients. You will nurture relationships from initial sale through weekly service, drive new business, and increase department revenue by delivering exceptional customer service.

Responsibilities include presenting to clients, coordinating with Production Coordinators, and guiding weekly maintenance to exceed expectations.