Landscape Account Manager – Growth & Client Partnerships

LandCare; Baltimore (MD); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Team based profit sharing program

401K with company match

Company-provided vehicle

Medical, dental, and vision coverage

Paid Time Off + 9 holidays

Formal training and development

Job summary

LandCare in Baltimore, MD, is seeking a high-impact professional to manage existing client relationships, develop new business opportunities, and identify networking opportunities within the landscape industry.

You will work closely with the Branch Manager and production teams to align client expectations with daily operations, drive satisfaction, and contribute to sustainable, high-quality outdoor environments. Competitive salary and comprehensive benefits accompany a growth-focused culture.

Responsibilities

• Drive customer satisfaction and retention by understanding the individual needs of our customers and the spaces that bring them joy and peace
• Provide excellent service and communication with a focus on problem-solving
• Promote high standards for customer service, safety, and LandCare's culture
• Provide organizational management, leadership and communication between the client and production team
• Maintain LandCare's Landscape Quality Audit process in conjunction with the Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives
• Coordinate between client expectations and production reality to ensure every project reflects our commitment to quality
• Promote sustainable solutions that create landscapes supporting the health of the planet while meeting client needs
• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships through authentic relationship building
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare
• Engage with property owners who understand the transformative power of thoughtfully designed outdoor environments that benefit both people and the planet
• Participate in programs that focus on building operational excellence
• Engage in networking and growth opportunities through our Women's Initiative Network
• Join Book Clubs and other learning initiatives that foster continuous professional growth
• Access mentorship and training programs designed to advance your career in meaningful ways
• This opportunity has a base range that represents a full-time annual salary of $70,000-90,000 (commensurate with experience).

Job description

LandCare in Baltimore, MD, is seeking a high-impact professional to manage existing client relationships, develop new business opportunities, and identify networking opportunities within the landscape industry.

You will work closely with the Branch Manager and production teams to align client expectations with daily operations, drive satisfaction, and contribute to sustainable, high-quality outdoor environments. Competitive salary and comprehensive benefits accompany a growth-focused culture.