Strategic Account Manager, Commercial Landscaping

LandCare LLC; Ontario (CA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary

Profit sharing

401K with company match

Company vehicle

Medical, dental, vision

Paid time off + 9 holidays

Training & development

Job summary

LandCare LLC is seeking a high-impact professional to manage and grow client relationships, develop new business opportunities, and identify networking opportunities within the industry. You will work closely with Branch and Production managers to align client expectations with production capabilities and drive project success.

The role emphasizes customer satisfaction, proactive problem-solving, and adherence to LandCare's standards while promoting sustainable landscapes and a culture of

Responsibilities

• Drive customer satisfaction and retention by understanding the individual needs of our customers and the spaces that bring them joy and peace
• Provide excellent service and communication with a focus on problem-solving
• Promote high standards for customer service, safety, and LandCare's culture
• Provide organizational management, leadership and communication between the client and production team
• Maintain LandCare's Landscape Quality Audit process in conjunction with the Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives
• Coordinate between client expectations and production reality to ensure every project reflects our commitment to quality
• Promote sustainable solutions that create landscapes supporting the health of the planet while meeting client needs
• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships through authentic relationship building
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare
• Engage with property owners who understand the transformative power of thoughtfully designed outdoor environments that benefit both people and the planet
• Participate in programs that focus on building operational excellence
• Engage in networking and growth opportunities through our Women's Initiative Network
• Join Book Clubs and other learning initiatives that foster continuous professional growth
• Access mentorship and training programs designed to advance your career in meaningful ways

Skills

Client relationships

Business development

Networking

Leadership

Job description

LandCare LLC is seeking a high-impact professional to manage and grow client relationships, develop new business opportunities, and identify networking opportunities within the industry. You will work closely with Branch and Production managers to align client expectations with production capabilities and drive project success.

The role emphasizes customer satisfaction, proactive problem-solving, and adherence to LandCare's standards while promoting sustainable landscapes and a culture of