Landscape Account Manager: Growth & Client Impact

LMC Landscape Partners; Decatur (AL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company car

Health insurance

Weekly payroll

Paid time off

Holiday pay

Dental insurance

Vision insurance

401k retirement plan

Job summary

ALM Commercial Landscaping in Decatur, AL, seeks a Landscape Account Manager to act as the primary liaison between customers and our operations teams. You will report to the Branch Manager, monitor project timelines, and drive contract renewals while maintaining strong client relationships.

The role includes site visits, scheduling, and potential hands-on participation. This is a full-time position with a company car and compensation based on salary plus bonus and commission.

Qualifications

• 2+ years of customer service and management experience.
• Experience working directly in landscaping business (mowing, trimming, pruning, irrigation, etc) is ideal.
• Valid Driver’s License with clean driving record and ability to pass pre-employment background and drug screening.

Responsibilities

• Serves as liaison between crew and customer and customer and company management.
• Proactively builds relationships with clients to ensure satisfaction with current services as well as to generate opportunities for expansion of services.
• Continuously updates customer database.
• Handles all requests, problems and/or questions and ensure resolution to such.
• Completes orders for job materials, ensures work is scheduled and completed, and performs follow up with customers.
• Meets with Crew Leaders to ensure crews are working within budgeted hours and address any properties that need specific attention.
• Completes routine site visits and schedules inspections.
• Provides onsite training for employees needing additional support understanding their positions.

Skills

Customer service

Management experience

Landscape knowledge

Driver's license

Job description

ALM Commercial Landscaping in Decatur, AL, seeks a Landscape Account Manager to act as the primary liaison between customers and our operations teams. You will report to the Branch Manager, monitor project timelines, and drive contract renewals while maintaining strong client relationships.

The role includes site visits, scheduling, and potential hands-on participation. This is a full-time position with a company car and compensation based on salary plus bonus and commission.