Landscape Account Manager: Grow Relationships & Projects

ALM Commercial Landscaping; Decatur (AL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company car

Bonus/commission

Weekly payroll

Paid time off

Health, dental and vision insurance

401k retirement plan with companymatch

Job summary

ALM Commercial Landscaping in Decatur, AL is looking for a Landscape Account Manager to serve as the primary liaison between clients and our operations teams. You will manage project timelines, inspect job sites, communicate progress, and sell enhancements while renewing contracts.

This is a full-time role with a company car and salary plus bonus/commission. Reporting to the Branch Manager, you will build strong client relationships, monitor budgets, handle inquiries, and help resolve issues

Qualifications

• 2+ years of customer service and management experience.
• Experience in landscaping business ideal.
• Valid Driver’s License with clean driving record and ability to pass pre-employment background and drug screening.
• Demonstrates strong communication skills.
• Enjoys multi-tasking and possesses strong organizational skills.
• Ability to follow instructions and work independently or as part of a team.
• Must be able to work outside in all weather conditions.
• Must be able to lift 50lbs and walk 10+ miles a day.

Responsibilities

• Serves as liaison between crew and customer and customer and company management.
• Proactively builds relationships with clients to ensure satisfaction and generate opportunities for expansion of services.
• Continuously updates customer database.
• Handles all requests, problems and/or questions and ensure resolution.
• Completes orders for job materials, ensures work is scheduled and completed, and follows up with customers.
• Meets with Crew Leaders to ensure crews are within budgeted hours and address properties needing attention.
• Completes routine site visits and schedules inspections.
• Provides onsite training for employees needing additional support.

Skills

Customer service

Management experience

Communication skills

Multitasking

Organizational skills

Attention to detail

Team player

Physical stamina

Job description

ALM Commercial Landscaping in Decatur, AL is looking for a Landscape Account Manager to serve as the primary liaison between clients and our operations teams. You will manage project timelines, inspect job sites, communicate progress, and sell enhancements while renewing contracts.

This is a full-time role with a company car and salary plus bonus/commission. Reporting to the Branch Manager, you will build strong client relationships, monitor budgets, handle inquiries, and help resolve issues